SYMPTOMS:

When attempting to install a collector for a Hach WIMS Indirect Interface using the MSI installation package provided by Hach, you get a message stating that "[Specific Interface] cannot be installed on systems with Windows Installer version smaller than 3.01" as shown here:

CAUSE:

The Hach WIMS Interface installers require a Windows Installer of version 3.1.xxx or higher.  Many systems do not get updated or do not have access to Windows Updates and therefore do not have this already installed.  This is especially common in isolated networks, such as those for SCADA systems in treatment plants, that do not have access to the Internet.

NOTE: If you are using an installation CD or DVD this requirement should be caught by the installation bootstrapper and installed prior to installing the interface.  The Windows Installer 3.1 is included on the CD or DVDs provided by Hach.

SOLUTION:

1. Download the latest Windows Installer from Microsoft's Website (links provided below)
2. Copy it to a CD, DVD or USB Flash Drive (if the target computer does not have Internet access)
3. Install it on the target computer

Download available for Windows 2000 SP3 or later, Windows XP, Windows Server 2003:

Windows Installer 3.1 (v2) Redistributable

Download available for Windows XP SP2 or later, Windows Server 2003 SP1 or later, Windows Vista, Windows Server 2008:

Windows Installer 4.5 Redistributable

Windows 7 and later have Windows Installer 5 included, no update necessary.

NOTE: Please, coordinate with your IT Department or other such personnel before performing any installation.  This may require rebooting the target computer, which could disrupt services to other network users.