Please use https://nafiles.danahermail.com to transfer files. You will need to register as a new user and can then attach file to send via email. You can send your email to anyone on the Hach IIM team or send the files to iimsupport@hach.com
If you need any assistance please call 800-677-0067 option 2 for tech support.
Setting up a new user:
1. Go to https://nafiles.danahermail.com and click the >> New User link.
![](http://www.opssys.com/instantkb/Attachments/21210cde-1fec-4e67-b48d-193b.png)
2. Enter your email address:
![](http://www.opssys.com/instantkb/Attachments/7b845119-1352-46f2-b2cf-18da.png)
3. You will recieve an email with your verification code. Copy the code and paste into the proceeding form:
![](http://www.opssys.com/instantkb/Attachments/215d1c78-de85-4cad-8d2d-75d2.png)
![](http://www.opssys.com/instantkb/Attachments/3df3d56c-df7c-4586-a820-d41e.png)
5. Create a password, choose your preferred location (North America) and click Register:
![](http://www.opssys.com/instantkb/Attachments/363dc21d-e067-4040-975b-9d37.png)
6. You are now registered. Go to https://nafiles.danahermail.com and login:
![](http://www.opssys.com/instantkb/Attachments/666d098a-98b8-47b0-acff-1987.png)
7. Fill out the form, attach your files using Browse and click Send.
![](http://www.opssys.com/instantkb/Attachments/ab296391-174b-40a3-a0b0-69e3.png)
The recipient will receive an email with a link to download the file.